1. General

This Privacy Policy outlines how the Company collects, uses, and discloses personal data provided by the users on www.comfortia.co.in (“website” or “online shop”). It is important for the customers (“You” or “Your” or “Yourself” or “User” or “Customer” or “Customers” or “they”) to understand that the Company “Company” or “Intermarket” or “We” or “Us”) is committed to protecting the privacy of all its customers and visitors to its website. By accessing or using this Website, the customers acknowledge that they have read, understood, and agree to be legally bound by this Privacy Policy.

The Company reserves the right to revise and update this Privacy Policy from time to time. Any changes made to the Policy will be posted on the Website, and the customers agree to review the Policy periodically to be aware of such changes. The customers’ continued use of the Website following the posting of changes to the Privacy Policy constitutes their acceptance of those changes.

In addition to the above, you shall also be bound by terms of sale, care instructions, warranty and returns information specified on other pages of this website.

When we refer to “Personal Information” in this Privacy Policy, we mean information that identifies an individual, such as a name, address, phone number, or e-mail address.

2. We collect Personal Information from our customers in several ways, which include:

The Company collects personal information provided by the customers such as name, address, contact number, email address, and other relevant information.

  • When you place an order or register on the Website
  • When you participate in a survey or contest
  • When you complete a contact form
  • When you submit a request for assistance
  • and other relevant
    The Company also collects non-personally identifiable information such as IP addresses, browser type, domain name, and access times. This information is used for Website administration, to assess the effectiveness and

3. We may use your Personal Information for the following purposes:

The personal information is collected in order to provide the customers with the best experience while using the Website. This information is used to process orders, provide customer service, and send promotional materials.

  • To personalize your experience
  • To improve our website
  • To improve customer service
  • To process transactions
  • Send periodic emails regarding our products and services
  • Follow up after correspondence (live chat, email, or phone inquiries)

4. Security

We are dedicated to protecting your data. To deter unauthorized access or disclosure, we have implemented suitable physical, electronic and managerial procedures to secure the information we collect online. We take precautions to protect your information. When you submit sensitive information via the Website, your information is protected both online and offline.
We implement a variety of security measures when a user places an order, enters, submits, or accesses their information to maintain the safety of your personal information.

5. Data Collection

We may collect various details if you wish to place an order for a product on the Website. We collect, store and process your data in order to process your purchase, handle any potential later claims, and provide you with our services. This data may include your title, name, gender, email address, postal address, delivery address (if different), telephone number, mobile number, payment details, payment card details or bank account details.
We require this information to enable us to proceed with your order for the product. We will use this data to process payment and ensure delivery of the product. Moreover, we will keep you informed of the product’s estimated delivery time

We may provide your name and address to a third party for the purpose of delivering the product to you (e.g., our Distributor or courier). We may also share your data with our Distributor, who is authorized to use this information to sell products to you, either directly or indirectly.
You must provide accurate and non-misleading information when submitting data to us or the Website, and keep it updated. Additionally, inform us of any changes.
Payments made through the Website will be processed through Razorpay or Any other Payment Gateway deployed by the company from time to time Your order details are securely stored and backed up with us. You can access this information by logging into your account on the Website. Here, you can view the details of your completed, opened, and soon-to-be-dispatched orders, and manage your address, bank details, and any newsletters to which you may have subscribed. You must keep your personal access data confidential and not share it with any unauthorized third parties. We cannot be held responsible for any misuse of passwords unless it is due to our negligence.
We take the protection of your personal information very seriously and will not share it with any third parties without your express consent. We do not sell or rent your personal information to third parties for their marketing purposes without your explicit authorization, and we only use your information as outlined in our Privacy Policy. The security of your data is of utmost importance to us, and we store and process your information on computers located in India that are safeguarded with physical and technological security measures. We also enlist the help of third-party verification and certification services to ensure our privacy principles are upheld. If you do not wish for your information to be shared or used in this way, please do not use our website.
Under no circumstances do we rent, trade, or share any personal information we have collected from you without your explicit permission. We will only disclose your personal information to any third party who makes a legitimate and legally-compliant request for it.

6. Credit Card Fraud Detection and Prevention

We utilize authorized payment services and our Credit Check and Fraud Prevention policies comply with these companies. All disputes will be resolved via arbitration and shall be subject to the jurisdiction of Mumbai, Maharashtra.

7. How do we utilize cookies?

A cookie is a small file that is placed on your computer’s hard drive with your permission. This file helps analyze website traffic and can provide you with a personalized experience when you visit a website. By gathering and remembering information about your preferences, the web application can adjust its operations to suit your needs, likes, and dislikes.
We use traffic log cookies to identify which pages are being visited. This helps us to analyze data about website traffic and to improve our website in order to better serve our customers. The collected data is only used for statistical analysis, after which it is removed from the system.
Overall, cookies enable us to create a more pleasant website experience for you by allowing us to track which pages are most useful to you and which are not. Cookies do not give us access to your computer or any of your personal information beyond what you decide to share with us. You are free to accept or decline cookies; however, most web browsers automatically accept them. If you choose to decline cookies, you may not be able to take full advantage of all the features of the website.

8. Links to external websites

Our website may feature links to other websites that you may find interesting. Nevertheless, once you have used these links to leave our site, please be aware that we have no control over that other website. As such, we cannot guarantee the protection and privacy of any information you provide while visiting these sites, as they are not subject to this privacy statement. Please take caution and review the applicable privacy statement for the website in question.

9. Managing Your Personal Information

You may choose to restrict the collection or use of your personal information in the following ways:

  • Whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anyone for direct marketing purposes.
  • If you have previously consented to us using your personal information for direct marketing purposes, you may withdraw your consent at any time by writing to or emailing us at ecom@intermarket.co.in
  • We will not sell, distribute, or share your personal information with third parties unless we have your permission or are legally obligated to do so.
    You may request a copy of the personal information we hold about you in accordance with the Data Protection Act 1998. A nominal fee may be applicable. If you would like to obtain this information, please write to us.
    If you believe that any of the information, we have about you is incorrect or incomplete, please contact us as soon as possible at the above address. We will swiftly rectify any inaccuracies that are found.

10. Contact Us

Should you have any queries concerning this privacy policy, please do not hesitate to contact us using the information provided below:

  • 406, Western Edge – 1,
    Western Express Highway,
    Borivali ( E), Mumbai – 400 066, India
  • Tel: +91 91450 83555 / Toll Free: +1800 889 2831
  • Email: ecom@intermarket.co.in